Roxio Reviews

robbers purchased easy cd dvd now when i install it says key used to many times robers go elsewere rather than these robbers tried there fix but does not work

My husband bought software for burning cd's. It turned out to be a corrupt copy and he couldn't get it off of his computer or laptop. Now, he is having to reset both to factory settings. If we would have known there would be so many problems, we wouldn't have wasted money and it can't be returned. Buyer beware!

Customer service is so bad they will not fix a problem with the video capture device and its software.
Will not make a device replacement. Will not admit the device will not work

bad the mics are rubbish i thought they were Bluetooth but no! also you still have to pay premium and some how when you do a search for the songs you want to sing it wants to charge you. just hit you tube and sing you head off. this is crap

Don't ever think they will stand behind their products because they won't. I contacted support to resolve a file backup issue I was having with one of their legacy problems. The representative's response was unintelligible and didn't describe a solution in any manner. When I asked him to please define what he meant by "it" and "that" when describing his "solution" he simply left the chat. So when they don't know what to do, they will just ditch you. I was prepared to spend $100 on a companion program to help resolve a file-saving issue with a legacy product, but the customer non-service displayed to me today convinced me to save my money or use another company's product. The only service I've seen this abysmal was Tracfone. I've attached the end of the 40 MINUTE CHAT. What a waste of time.

Purchased Toast 17 Pro (Platinum). Got a little over 2 years use. Upgraded my operating system to OS X Catalina. Toast (and some of Corel's photo software) ceased to function. They could care less. They never fixed the problem. Their answer: 17 was not designed for that operating system. This is a company to avoid at all costs.

I have bought this product before and was told the my computer was too old to run the product and therefore bought a new computer (top of the range Dell) and a new up to date software from Roxio and still not working properly!
I had to go through several emails with the tech team taking hours of my time only to find it couldn't work!

Couldn't install the program and the support seems to be fake. I've been in a support email conversation with them for 1 month but the answers seems to be created by a bot.

Couldn't even get one copy of a DVD I made using Nero. Which EXCELS. I bought form Walmart, refurbished (TechforLess)

I have recently purchased the "Roxio Easy VHS to DVD 3 Plus" and the verdict is still out on whether this product is actually worth the money. This product gives you no indication that you still need to purchase double ended male leads, a male to male "S" cable, if you want better quality, and a USB extension cable because the supplied one is a massive 1 foot long. No wonder this product was on sale. This is misleading advertising and that's putting it kindly. The additional cables cost more than the product. This product is a rip-off.